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Be Bulletproof weekly in METRO

You're in a meeting and someone asks you an aggressive, negative question. If you...

Be Bulletproof weekly in METRO

You're in a meeting and someone asks you an aggressive, negative question. If you take it at face value and try to answer it, you could miss a vital chance to understand the person's real concerns and to open up meaningful communication. Ask 'What's the thought behind this question?' Then try to address it, and the concerns around it, rather than just the question. You communicate far better.

Be Bulletproof is a book by James and Simon Brooke. See this article in metro magazine (pdf).

Metro 11 Sept 2012

Metro 18 Sept 2012

Metro 25 Sept 2012

Metro 9 Oct 2012

Metro 16 Oct 2012

Metro 23 Oct 2012

Metro 30 Oct 2012

Metro 6 Nov 2012

Metro 13 Nov 2012

Metro 20 Nov 2012

Metro 27 Nov 2012

Metro 11 Dec 2012

The ability to adapt, innovate and collaborate separates top performers from the rest.