Threshold was tasked with supporting Accenture Mobility, a critical component of the organisation that facilitates the movement of 720,000 employees worldwide to efficiently deliver client services. Accenture Mobility was undergoing a significant restructuring to reduce costs and better align with end-user needs, presenting challenges such as significant downsizing in some areas and rapid onboarding in others. This restructuring required robust support to help employees navigate the transition with resilience and adapt to the new organisational demands.
Threshold implemented a comprehensive program of virtual workshops designed to support employees through the restructuring process. These workshops used online interactive theatre, bringing to life real-world scenarios that were set in the learner’s world. They focused on empowering individuals to manage change with resilience, equipping line managers with effective communication strategies for discussing changes and facilitating difficult conversations when necessary. Additionally, the program aimed to rapidly integrate new colleagues into the organisation, ensuring they quickly adapted to the desired company culture and user experience standards.
The virtual workshops successfully enabled Accenture Mobility employees to navigate the restructuring with greater resilience and adaptability. Line managers were better equipped to handle and communicate changes effectively, fostering a smoother transition for their teams. New employees were able to integrate rapidly and effectively into the organisation, aligning with the desired culture and user experience expectations. Overall, Threshold’s intervention played a crucial role in minimizing the disruption caused by the restructuring, contributing to the ongoing efficiency and success of Accenture Mobility.
