• 01 Feb 2024
What Mr Bates vs The Post Office tells us about effective communication, learning and development
It’s the TV series that has grabbed the attention of the nation, bringing about action on a 20-year-old scandal – and it’s a great example of the power of story It was nearly 24 years ago that Alan Bates, a sub-postmaster at Craig-y-Don, a suburb of Llandudno, first reported problems with the Horizon IT system […] ...