25 things you need to know

Want people to give you their time? One word makes a difference

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If we want customers of colleagues to give us time for a vital conversation, research shows that this small word matters

Join us as we explore research revealing the impact of a single word in influencing others to prioritise vital conversations with customers or colleagues.

Learn practical insights and strategies to enhance your influence and communication effectiveness. Gain valuable tips on fostering engagement and building meaningful connections through intentional language.

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